HOW TO HAVE A SUCCESSFUL VENDOR CHAT
	
Our vendor chat room is located at 
http://www.wrapfest.com/convention07/vendor.html 

For some of you, who have never given a vendor chat online, it might seem like it’s a 
difficult task, but believe me, it’s not.  Either Rich or I will be present at your chat so if 
you ever get stalled or need help, we’ll be there.  You can send us a private message in 
the chat room at any time.  We will be sending you a private message at the beginning 
of your vendor chat too, just to check on when you’re ready to begin, etc…

To send a private message, just put your cursor on our name (in the list of people in 
the chat room).  Right-click on our name and you will see the choice for a Private Chat


CONDUCTING YOUR VENDOR CHAT

Here are a few tips to remember when giving your vendor chat.

1.	You may want to send a notice to people on your own personal/business mailing 
list/customer list to let people know you will be giving a vendor chat at Wrapfest 
2007! 
2.	Introduce yourself.  You may have been in business for five (5) years, but there 
might be people at your vendor chat who have never heard of you or have seen 
your website.  Act as if you are meeting everyone in the room for the first time.  
3.	Don’t assume that your chat room attendees know what to ask you.  
Theoretically, you might come into a chat room where no one has even seen 
your business. So if you ask,  “Does anyone have any questions for me?”, and no 
one says anything, just be ready to start talking on your own.   It’s must better to 
start off telling people who you and your business are, and giving them a brief 
background of what you sell.
4.	If you find that people in the chat room want to know things about your business 
secrets and such, you do  NOT  have to reveal it to them.   Some people will go 
as far as to ask you who your suppliers are, if you are selling a product. .   You 
can just politely tell a person that asks that type of question that you don’t give 
out your business secrets and move on to the next question.
5.	You have a full hour to have your chat, but if you feel you’ve said everything you 
need to say, you can end it at any time.  Don’t feel obligated to stay the full hour.
6.	Be sure to have links to anything you speak about in your chat.  If you’re speaking 
about a specific product (planned) try to send a link through the chat room so 
visitors can go to the page.  If you are having a special sale, have the link handy 
to send it to everyone who reads your chat.  Remember, people will be 
downloading the transcript of your chat so having your links in the transcripts 
can lead to more sales.
7.	It’s ok to be long winded.  Your vendor chat is the perfect place for you to be as 
long winded as you can be.   If someone asks for a description or explanation feel 
free to fully speak about things if you’d like. 
8.	When giving your vendor chat, try to stay away from one word answers if you 
can.  Stretch everything out to it’s limits.  It’ll be better reading for the chat 
room attendees and for the transcripts we supply to others later.
9.	We will be furnishing you with a copy of your vendor chat transcript.  You may 
want to place this transcript up at your website for your customers to read.  No 
other Wrapfest 2007! transcripts are to be made available to anyone except for 
your own vendor chat transcript.
If you have any questions please contact me at vendors@wrapfest.com or Rich at 
rich@rwrapfest.com    You can also contact Rich by phone at 201-694-4054 if you need 
immediate help.